This page shows the questions most fequently asked about our service.
We have devided these questions into two categories: general use and finance. Click on the underlined links to have the answer for any particular query. If your question is not on the list, contact us directly.
What can I buy or sell using SafeDeal ?
What is the Inspection Period?
How can I see the state of my transaction? Has the payment been received? The goods have been sent?
Are international purchases or sales allowed?
How can I change my registration information?
I have forgotten my password, what do I do now?
How can a Buyer turn down / return the goods to the Seller?
What happens if the Buyer denies having ever received the goods?
Where and how can I cancel a transaction?
Sales of software: what happens if the Buyer duplicates the software and then returns the original?